Legal notice

Return & Refund Policy

Our 90-Day Money-Back Guarantee

We stand behind Sealix because we know it works. If you are not completely satisfied with your purchase for any reason, you have a full 90 days from the date of delivery to request a refund. No questions asked.

We believe you should never have to risk your money on a product that might not work — especially when you've already spent years and hundreds of dollars on adhesives that didn't deliver.

How To Request A Refund

  1. Email us at [support email] with your order number and the name on the order
  2. We will respond within 24 hours with return instructions
  3. Ship the product back to us (used or unused — it doesn't matter)
  4. Once we receive the return, your refund will be processed within 5-7 business days to your original payment method

What You Can Return

  • Opened or unopened tubes of Sealix purchased within the last 90 days
  • Any bundle or multi-pack order — you may return the entire order or unused tubes only
  • We accept returns on all orders regardless of the reason

What We Ask

  • Please contact us before shipping anything back so we can provide the correct return address and process your refund efficiently
  • Returns must be postmarked within 90 days of your original delivery date
  • We kindly ask that you try the product for at least 7 days before requesting a return — one application cycle — so you can experience a full week of hold before making your decision

Return Shipping

  • Customers are responsible for return shipping costs
  • We recommend using a trackable shipping method as we cannot guarantee receipt of untracked returns
  • If your product arrived damaged or defective, we will cover return shipping — just contact us and we will provide a prepaid label

Damaged or Defective Products

If your order arrives damaged, defective, or with missing items, contact us at [support email] within 14 days of delivery. Include a photo of the issue and we will send a free replacement immediately — no return required.

Exchanges

We do not process exchanges at this time. If you would like a different quantity or bundle, please request a refund on your original order and place a new one.

Late or Missing Refunds

If you have not received your refund within 10 business days of our confirmation email, please:

  1. Check your bank or credit card statement again
  2. Contact your bank or credit card company — processing times vary
  3. If you have done both and still have not received your refund, contact us at [support email] and we will resolve it immediately

Subscription Orders

Sealix does not operate on a subscription model. Every order is a single one-time purchase. You will never be charged again unless you place a new order yourself.

Questions?

Contact us at ineroneta@gmail.com and we will respond within 24 hours.